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ALERT: 2020 Holiday Hours

Thursday, December 24th Christmas Eve
9:00 am – 12:00 pm
CLOSED Friday, December 25th for Christmas
CLOSED Saturday, December 26th

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Thursday, December 31st New Year’s Eve
9:00 am – 2:00 pm
CLOSED Friday, January 1st for New Year’s Day
CLOSED Saturday, January 2nd


ALERT: Coronavirus: Health and Safety Announcements

Chesapeake Bank of Maryland branch lobby areas are available by appointment only due to COVID-19. We are limiting transactional banking services and will be increasing our drive-thru capabilities. Many in-branch transactions can now be completed in branches with drive-thru service. Current branch banking hours remain in effect. For details on locations and services, click here. Please check our website daily for further updates as COVID-19 is a fluid situation. Thank you for your understanding.


FAQ

We're Here to Help

GENERAL QUESTIONS

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Free ATMs are available at Chesapeake Bank of Maryland branches and any machine with the MoneyPass® logo. You can find our branch locations here.

Contact your local branch. You can either stop in with the necessary information or they can mail you a form to the current address on file.

Contact your local branch. Let them know how long you will be traveling, how you will be traveling, and where you are going.

Check out our current job opportunities here.

DEPOSIT ACCOUNT QUESTIONS

We provide $225 for next day availability for all instances where it was required to provide a minimum of $100 ($200). In addition, the $5,000 availability requirements for holds on new accounts, large deposits, and repeat overdrafts will increase to $5,525. Funds from U.S. Treasury checks payable to the customer, wire transfers, on-us checks, cash, and electronic direct deposits are made immediately available.

Once ordered, your new card and PIN will likely arrive separately within seven (7) to ten (10) business days via the regular mail.

Contact your local branch immediately. They will give you instructions on how you need to proceed with your dispute.

Our Fraud Detection Center has analysts that watch for suspicious card activity and will contact you if they detect potential fraud on your card.  For this reason, it is extremely important for us to have your most current contact information (including phone numbers and email address) on file. 

If someone from our Fraud Detection Center is able to get in contact with you and confirms that fraud has occurred, your card will be blocked.  If your card is blocked, you will then need to stop into any branch to apply for a new card. If our Fraud Detection Center is unable to get in touch with you, a temporary block will be put on your card until the transactions are able to be verified. If you experience an unexpected block on your card, please contact your local branch [insert locations link] during business hours or call (877) 253-8964 after business hours.

No. Chesapeake Bank of Maryland only accepts domestic incoming and outgoing wire transfers.

We are not able to place a stop payment on items purchased using a MasterCard® Debit Card.  For unauthorized transactions, please contact your local branch for investigation.

Please contact your local branch to make an appointment with our staff to close your account.

FDIC insurance covers all deposit accounts, including checking and savings accounts, money market deposit accounts and certificates of deposit. The standard insurance amount is $250,000 per depositor, per insured bank, for each account ownership category.

ONLINE & MOBILE BANKING

You will be receiving a call from your local branch, verifying your enrollment.  After your enrollment is verified, your temporary Username and Password will arrive in the regular mail usually one business day apart.

Click here and follow the on-screen prompts.  If you need further assistance or get locked out of your Online Banking account due to too many unsuccessful login attempts, call us at 410-665-7600 ext 3086.

TouchBanking.

You can find it on the App Store or Google Play.

Our Institution Code is: GoMobile1063

Chesapeake Bank of Maryland’s Institution Code is GoMobile1063

Clicking “add payee” at the top of the payments page will walk you through a one time, step-by-step setup process to gather key information used to send your payments.

When adding payee, choose the “pay an individual” option. Whether you have their deposit account information or not, there are options readily available to send your payment.

Contact your local branch.

LENDING RELATED QUESTIONS

Check your Online Banking transaction history, call our Telephone Banking line, or contact your local branch.

Contact our loan department at (410) 497-3042 to set this up.

Online Payments from a Chesapeake Bank of Maryland Account:
If you would like to make a loan payment or set up a reoccurring payment from a Chesapeake Bank of Maryland account, please log in to Online Banking and set up a payment from your preferred checking or savings account to your loan account. 

Online Payments from a Non-Chesapeake Bank of Maryland Account:
Please contact our Loan Servicing department at (410) 497-3042

Pay by Mail:
Please send all payments to:

Chesapeake Bank of Maryland
1A Bel Air South Parkway
Bel Air, MD 21015

Please include your loan number in the memo section of your check.

Contact our Loan Servicing department at (410) 497-3042.

You can visit www.annualcreditreport.com, or visit the following websites:

HELPFUL LINKS

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